After You Order · What Happens Next

What to Expect When You Order Your Greyline Antenna

Thank you for choosing Greyline. You’ve made a serious decision and we don’t take that lightly. Here’s exactly what happens next, straight.

Greyline antennas are built by hand in the Mountain West by a small team that takes the work personally. Each antenna is assembled, checked, and shipped by the people who built it. We’re not a warehouse fulfillment operation — we’re an artisan manufacturer outfitting hams, and the difference shows up in every step of what you’re about to experience.

---

What Ships From Where — Read This First

Your order may arrive as more than one box, on more than one day. That is by design, and every box gets its own tracking number:

• The antenna — the aluminum sections, couplers, insulators, and PVC ground sleeve — ships from the bench that built it, in one long box.
• The feedline kit and the flag kit sometimes ship in a separate second box. If your antenna box arrives without the feedline, that is why — the second box is behind it with its own tracking.
• A remote tuner, if you ordered one, always ships separately — its own shipment, with its own tracking, never inside the antenna box.
• Accessories — the tilt base, whip, extensions, hardware kits — ship with the antenna when ordered together (free), or on their own when ordered alone.

Your order page shows each shipment and its tracking as it goes out. If a box you expected has not shown a tracking number, call us — that is exactly the question we want.

---

What’s in the Boxes

Together, your shipments make a complete antenna system:

• The antenna you ordered — DX Vertical or DX Flagpole, in your height — in 4-foot sections with the couplers already bolted on.
• Stainless steel hardware, fitted for straightforward assembly with one Allen wrench.
• The complete feedline kit — ladder line for inside the pole, five snap-on ferrites that make the 1:1 choke, a ladder-line to PL-259 adapter, and spacers. Install guide →
• A complete flag kit with every DX Flagpole.

No buried radials. No guy wires. No mystery components. Open the boxes, lay out the parts, and you have the antenna; add your feedline and tuner and you are on the air.

---

How You’ll Know When It Ships

You’ll receive automatic shipping and tracking notifications at the email and phone you provided at checkout — one set per box, at three moments:

• When each package leaves the shop
• When it arrives in your destination city
• When it’s delivered

If you don’t see a shipping notification when you expect one, check your spam folder first — then call us. We’d rather hear from you twice than have you wondering.

---

How Long It Takes

Antennas ship within days. We ask for up to three weeks as a default, because a hand-built shop is still a shop: a part runs short, a batch needs one more check. Production, inspection, and packing happen in that order, never the reverse. We’re hams too, and we know the wait between ordering and operating is the hardest part. The current picture is always on the Order Status page.

If your timeline is critical — an upcoming contest, an EmComm deployment, an HOA inspection window — call us at 435-200-4902 before you order, and we will tell you exactly when yours ships.

---

Checking Your Order Status

Your order confirmation email contains a status link — click it any time to see where your order is, box by box. You can also contact us directly. We answer the phone.

Phone: 435-200-4902 · We talk radio. Bring questions.

---

While You Wait, and After It Arrives

Dig and pour now. One post hole, a concrete-set ground sleeve, and 24 hours or more of cure time. Do the site work before the antenna arrives and you can raise it the same week. Walk the lot with a battery AM radio first and put the pole in the quietest spot. Where to mount it →

Assembly documents. The Quick Card for the bench, and the full step-by-step guide for the detail. Print them, lay them next to the box, and work in order.

A hand on install day. One person can put up a Greyline — but it is more fun with company, and help matters if you are new to this, short on time, or setting it up for someone else. Most towns have a ham radio club, and members love an antenna raising. Find a club near you with the ARRL club finder →

Feedline planning. You have real options for the run from the pole to your tuner — low-loss coax, ladder line on an aerial run, or balanced twisted pair buried in conduit. Most owners default to coax; the most common choice is not always the most efficient for a given run. The free Feedline Loss Calculator compares them for your length and bands, in dB and watts.

Tuner and choke. The tuner does the matching, band by band. The 1:1 choke goes at the feedpoint — or, with a remote tuner at the antenna, on the radio side of the tuner. No 4:1 or 9:1 anywhere. Your RF System, End To End →

Grounding. The antenna floats — it is a dipole, and nothing in its RF circuit connects to earth. Your station should surely be grounded, per the ARRL’s recommendations: for example, a grounded bulkhead entry panel where the feedline enters the building, and surge protectors along the coax, bonded to ground — DC-pass if a remote tuner takes power over the coax.

First contacts. Once you’re on the air, log them. Send us a note when something memorable happens — a DXCC milestone, a serious DX contact, a museum ship weekend, an EmComm exercise. We feature operator stories in The Signal Report.

---

---

More from The Signal Lab

The Feedline Kit Install Guide →
What Is a VDA? The Physics Explained →
Do I Need an Antenna Tuner? →
K2DJN: Ten Feet from Salt Water →
Indoor vs Remote Tuner: Where the ATU Belongs →